Applying for ID and Passport Services at South African Banks

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Obtaining identification documents such as an Identity Document (ID) or a Passport is a crucial step for citizens of any country. In South Africa, these documents are vital for various purposes, including travel, accessing government services, and participating in the formal economy. To make the process more accessible, the South African government has partnered with banks to provide ID and Passport application services. In this article, we will explore the process of applying for these important documents at South African banks.

ID Application at Banks

South African citizens can apply for their ID cards at select banks across the country. The process typically involves the following steps:

  1. Documentation: Ensure you have the required documents for the application. This usually includes your birth certificate, proof of address, and photographs. The bank will provide a list of necessary documents, and it’s essential to have these ready.
  2. Visit a Participating Bank: Go to a bank branch that offers ID application services. While not all banks provide this service, major banks like ABSA, Nedbank, Standard Bank, and FNB are usually part of this initiative.
  3. Application Form: Request an application form from the bank. Fill it out with the required information and provide the necessary documents.
  4. Biometric Data Capture: Your biometric data, including fingerprints and a photograph, will be captured at the bank branch.
  5. Payment: Be prepared to pay the applicable fees for the ID application. The bank will inform you about the current fees and payment methods.
  6. Tracking: The bank will provide you with a tracking number that you can use to monitor the progress of your ID application.
  7. Wait for Processing: The processing time for ID applications may vary, but you can typically expect to receive your new ID within a few weeks.
  8. Collection: Once your ID is ready, the bank will notify you, and you can visit the branch to collect it.

Passport Application at Banks

Obtaining a South African Passport is a vital document for international travel. The process of applying for a Passport at banks is somewhat similar to the ID application process:

  1. Documentation: Gather the necessary documents for Passport application, which include your ID book, two ID photos, proof of address, and your original birth certificate. Ensure all documents are valid and up-to-date.
  2. Visit a Participating Bank: Go to a bank branch that offers Passport application services. While not all banks provide this service, you can inquire with major banks like FNB, Nedbank, and Standard Bank for more information.
  3. Application Form: Request a Passport application form from the bank. Complete the form and submit it along with the required documents.
  4. Biometric Data Capture: Your biometric data, including fingerprints and a photograph, will be captured at the bank branch.
  5. Payment: Be prepared to pay the relevant Passport application fees at the bank. The bank will provide you with information on the current fees and payment methods.
  6. Tracking: You will receive a tracking number for monitoring the progress of your Passport application.
  7. Processing Time: Passport processing may take several weeks. You will be informed when your Passport is ready for collection.
  8. Collection: Once your Passport is ready, the bank will notify you, and you can collect it from the branch.

Benefits of Applying at Banks

The South African government’s partnership with banks to provide ID and Passport application services offers several advantages:

  • Convenience: Banks have extensive branch networks, making it easier for citizens to access these services across the country.
  • Efficiency: The process is streamlined, ensuring that applications are processed in a timely manner.
  • Tracking: Citizens can monitor the progress of their applications, providing transparency in the process.
  • Payment Facilities: Banks offer various payment options, including electronic payments, which enhance convenience.

In conclusion, applying for an ID or Passport at South African banks is a convenient and efficient process. These vital documents open doors to various opportunities, including travel, formal employment, and access to government services. With the partnership between the government and banks, obtaining these documents has become more accessible to citizens across the nation. Whether you are applying for your first ID or renewing your Passport, these services at banks are designed to simplify the process and provide a hassle-free experience.

Home Affairs bank branches
Bank Address Contact number
Standard Bank (9)
Standard Bank Kathu Mall Shop 62 Village Walk Shopping Centre Kathu, Hendrik Van Eck Street, Postmasburg 053 723 9610
Standard Bank Centurion Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre 012 671 4042
Standard Bank Killarney Mall Killarney Mall, Riviera Rd, Killarney, Johannesburg 011 486 0002
Standard Bank Kingsmead 1 Kingsmead Way, Durban 031 308 7900
Standard Bank Jubilee Mall Shop no. 47 Jubilee Mall corner Jubliee and Harry Gwala Road Temba Hammanskraal 011 351 7814
Standard Bank Canal Walk Shop 599, Upper Level, Canal Walk Shopping Center, Century Blvd, Century City 021 529 8216
Standard Bank Mitchell’s Plain Promenade Corner AZ Berman Road And Morgenster Road, Mitchell’s Plain 0860 123 000
Standard Bank Simmonds Street 5 Simmonds St, Selby, Johannesburg. 011 631 1624 / 011 639 4205
Standard Bank Newton Park 1 Pickering St Newton Park Port Elizabeth 041 404 8319
FNB (7)
FNB Burgersfort Shop 55 Twin City Complex Dirk Winterbach Street Burgersfort 072 457 8619 / 013 216 0098
FNB Centurion Lifestyle Centre Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre Centurion 066 460 0530 / 012 653 2661
FNB Cornubia Shop U56, Cornubia Boulevard, Cnr N2 Highway & M41, Durban 031 308 7900
FNB Glen Shopping Centre Shop U2, The Glen Shopping Centre, Glenvista 061 495 4441
FNB Greenpoint Shop 1 & 2, ERF 176300, Media Quarter, Somerset Road, Greenpoint 087 345 6090
FNB Lynwood Shop L04 Upper-level Cnr Simon Vermooten & Lynnwood Rd Equestria Pretoria 066 460 0130
FNB Merchant Place 4 Merchant Place c/o Rivonia and Freedman Dr Sandton 066 290 3307
Nedbank (6)
Nedbank Arcadia Shop 25, Nedbank Plaza, Beatrix Street, Arcadia 066 460 0122
Nedbank Constantia Kloof 16 Constantia Boulevard Constantia Kloof Roodepoort 011 639 4208
Nedbank Durban North 57 Adelaide Tambo Drive, Durban North 080 055 5111
Nedbank Nelspruit (Temporarily closed) Shop 65 The Crossing Shopping Centre c/o Samora Machel and Madiba Drive Nelspruit 081 336 5941
Nedbank Rivonia 135 Rivonia Road, Sandown, Sandton 066 290 3257
Nedbank St George’s Mall Shop 3 The Box, St Georges Mall c/o Riebeeck Street 0800 555 111
Absa (4)
Absa Centurion Lifestyle Centre Shop 36 c/o Lenchen and Old Johannesburg Road Centurion Lifestyle Centre Centurion 066 460 0356
Absa Key West Krugersdorp Shop 80 Key West Shopping Centre cnr Paardekraal Drive and Viljoen Street Krugersdorp 079 900 6457
Absa Sandton City Mall Cnr Rivonia Road and 5th Street Sandton 066 290 3314
Absa Towers North Cnr Commissioner &, Troye St, City and Suburban, Johannesburg, 2001 011 350 4111
Absa Port Elizabeth 682 Cnr. Bagshaw & Govan Mbeki Avenue, Port Elizabeth 041 404 8319
Absa Stellenbosch Oude Bloemhof Building, Cnr Plein & Ryneveld Streets, 18 Plein St, Stellenbosch Central, Stellenbosch, 7600 021 809 2311
Discovery Bank (1)
Discovery Bank Head Office 1 Discovery Place, c/o Rivonia Road and Katherine Street, Sandton 0860 998 877
Investec (1)
Investec Bank Sandown 100 Grayston Dr Sandown Sandton 011 286 7000